The European Union Chamber of Commerce in China has announced that that the official launch and networking event of the European Commission funded project China Intellectual Property Rights (IPR) Small and Medium Sized Enterprises (SME) Help desk will take place on May 7, 2008 at the Hilton Beijing. The China IPR SME Help desk is […]
Asset tracker is a free inventory management system based on open code. It is ideal for tracking multiple physical objects. You can create as many databases as you wish and these can contain any information regarding your assets. Adding and removing columns is easy. The access control system allows you to set permissions for viewing, […]
BATTS or the Barnhard Associates Trouble Ticket System is an open source help desk software that can be run from a Linux/Unix command line. It offers an email interface for customers. It is customizable and offers user-configurable priorities, categories, and billing codes. BATTS is written in Perl, and uses MySQL for its back end.
Help desk reloaded is free open-source help desk software that is based on PHP and uses the MySQL database. Very frequent releases of new versions means that there is continuous improvement in the product but it also costs the users time to download and then go through the new features.
IRM, the Information Resource Manager, is a web-based asset tracking and trouble ticket system meant for IT departments and help desks. It offers detailed tracking of computers, software tracking, trouble ticket system, SNMP browser support, excellent scalability, and much more.