http://www.comparehelpdesk.com Everything you need to know about Help Desk Software Mon, 05 Apr 2010 23:05:30 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.comparehelpdesk.com/techexcel/ http://www.comparehelpdesk.com/techexcel/#comments Wed, 11 Jun 2008 05:43:37 +0000 blogger http://comparehelpdesk.com/?p=18 TechExcel offers an integrated help desk solution that allows your business to move beyond reactive measures and proactively work for customer satisfaction. The TechExcel Service Suite offers your business process-driven incident management, role-based privilege sets and automated actions. The improvement in visibility and automation leads to faster ROI, improved service levels, and a reduction in the total costs of delivering service. Data security is maximum and a graphic workflow connects directly to your business processes. Users benefit from a single point-of-contact and a comprehensive knowledge base.

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