Parature to Deliver a Rich Customer Experience with Microsoft Dynamics CRM Vienna, VA (December 10, 2009) – Parature, a global leader in on-demand customer service software, announced today integration between its well-known customer service software suite and Microsoft Dynamics CRM. Parature’s integration, named ParaConnect for Microsoft Dynamics CRM Online, offers a customer service suite for […]
White Paper Explores Enhancing the Customer Experience through Multi-Channel Service Vienna, VA (December 07, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into enhancing the customer experience by providing multi-channel service options. The white paper entitled […]
Robert Aldrich Recognized for Outstanding Performance as a Financial Professional in the Business Services Category Vienna, VA (December 03, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich was named CFO of the Year – Business Services in the Washington Business Journal 3rd Annual […]
Topic Explores How Building a Corporate Culture â?? or Cult â?? Focused on the Customer Leads to Amazing Experiences Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today a free white paper and webinar offering organizations insight into building a corporate culture that is focused on the […]
Robert Aldrich Honored for Outstanding Performance as a Financial Professional Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich has been named a finalist in the Washington Business Journal 3rd Annual CFO of the Year. The award is designed to […]