Tag: "Mobile Help Desk"

SaaS Help Desk – ZenDesk

Jul 18, 2008 | Vendor Profiles | 0 comments

SaaS is helping companies grow larger and smarter as companies seek out the most cost effective solutions available. ZenDesk, a Software as a Service Help Desk Solution, is providing companies with a flexible help desk solution which can easily fit into a company’s daily operations. ZenDesk has capitalized on the growing interest in SaaS software [...]

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Lennox International Mobilizes BMC Remedy Service Desk 7

Jun 17, 2008 | News | 0 comments

Lennox International had been searching for a solution which would allow IT staff to respond and resolve issues no matter where they are, increasing efficiency and productivity. Lennox chose Aeroprise to help deploy their mobile Service Desk solution which is easily configurable to mobile devices.
With the increasing IT case volume and higher support costs, this [...]

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