Category: Technology

LogMeIn Offers New Small Business Package for Remote Computer Access

Stay Connected and Productive with LogMeIn Pro for Small Business Woburn, MA (May 06, 2008) – Small business professionals can stay easily and cost effectively connected to the office — from any internet connection — with LogMeIn Pro for Small Business. LogMeIn Pro for Small Business combines LogMeIn’s award-winning LogMeIn Pro remote access service with […]

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Parature VP of Marketing to Present at the SSPA Best Practices 2008 Conference

Gary McNeil to Co-Present with Parature Customer in Innovative Support Technology Session Vienna, VA (May 06, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature VP of Marketing, Gary McNeil, will co-present with customer Brian Sparr, Manager Customer Operations, Trulia in the Innovative Support Technology session of the Service […]

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Vivantio Service Desk results in 300% increase in IT helpdesk productivity rate

The Royal Academy of Musicâ??s IT helpdesk department has experienced a threefold increase in productivity since it contracted Vivantio, the UKâ??s leading service desk software provider, to install its Service Desk solution. Europe, Australia and North America (April 17, 2008) – The Royal Academy of Music’s IT helpdesk department has experienced a threefold increase in […]

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Parature Announces Integration Partnership with Angel.com

The Global Leader in On-Demand Customer Service Software Partners with the Industry Leading Business Voice Solutions Provider Vienna, VA (April 10, 2008) – Parature, a global leader in on-demand customer service software, announced today an integration partnership with Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions. As part of […]

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Industry Leaders Gathered in Las Vegas for ParaFest ’08

Customers, Partners and Industry Experts from All Over the Globe Gathered to Hear Best Practices in Customer Service, Support and Help Desk Vienna, VA (April 09, 2008) – Parature, a global leader in on-demand customer service software, announced today the success of their fourth annual users’ conference, ParaFest ’08 that was held April 2 – […]

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