Organizations benefit from OUT-OF-THE-BOX advanced service management functionality Pleasanton (January 12, 2010) – FrontRange Solutions, the developer of help desk and service management software for mid-sized and distributed enterprises today announced that its HEAT version 9.0 help desk solution has achieved PinkVERIFY(TM) status and is now compatible with Information Technology Infrastructure Library (ITIL®) V3 through […]
N/A (January 04, 2010) – This post does not affect you if you are a hosted with Kayako.Zend and Ioncube decoders are not yet available for PHP 5.3If you wish to run Kayako software on your own web servers, a Zend or Ioncube PHP decoder is required. At the time of writing, neither Zend or […]
ParaFest â??10 to Feature Respected Author and Speaker on International Leadership, Customer Service and Change Management Vienna, VA (December 29, 2009) – Parature, a global leader in on-demand customer service software, announced today that Doug Lipp, respected author and speaker on international leadership, customer service and change management will be the keynote speaker at ParaFest […]
Paratureâ??s Dynamic Software Suite for Gaming Enables Smart, Efficient Support for London-Based Social Games Leader Vienna, VA (December 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that Playfish has selected and implemented Parature Customer Service(TM) software to support its customers. Playfish develops and publishes video games on social networks […]
BMC Software Receives Award for Financial IT Product and Solution Recommendation BEIJING, China (December 22, 2009) – China ComputerWorld Media Group’s New Finance World magazine named BMC Software’s (NASDAQ: BMC) BMC Service Automation and BMC ProactiveNet Performance Management recipients of the 2009 Financial Information Technology (IT) Product and Solution Recommendation Annual Award. As an authoritative […]