Over 700,000 IT Pros Use Spiceworks to Collaboratively Manage Everything IT AUSTIN, Texas (June 15, 2009) – Spiceworks(TM), Inc., which provides the first free social IT management application for small and medium businesses, today announced the release of the Spiceworks IT Desktop version 4.0. The new version, available later this week, has several enhancements that […]
Learn how “next generation” tools can deliver rapid problem resolution for the proliferation of mobile devices even with limited IT staffs and budgets. Woburn, MA (June 10, 2009) – Woburn, Mass. — Organizations and helpdesks looking to provide cost-effective support to today’s increasingly mobile workforce should tune into a live webcast on Thursday, June 11, […]
Industry Experts Will Deliver Thought Provoking Insight into Various Techniques for Delivering Exceptional Customer Service Vienna, VA (June 09, 2009) – Parature, a global leader in on-demand customer service software, today announced the next round of speakers for their ‘Best Practices in Customer Service’ webinar series. Delivered by the industry’s leading minds, this thought leadership […]
New Version of Numara Track-It! Allows Customers to Better Track IT-Related Changes and Support ITIL® Best Practices Tampa, Fla. (June 02, 2009) – Numara® Software, Inc., a leader in service desk management solutions for IT professionals, today announced the latest version of Numara® Track-It!®, the world’s most widely installed help desk software and asset management […]
IT Service Management Solution Delivers Increased Performance, Enhanced Portal Deployment Capabilities and Broader Language Support IRVINE, Calif. (June 01, 2009) – Epicor Software Corporation (NASDAQ: EPIC), aleading provider of enterprise business software solutions for the midmarket and divisions ofGlobal 1000 companies, today announced the release of Epicor ITSM 2009, the newest andmost advanced version of […]