Tag: "Citrix"


UKâ??s leading equine charity uses remote-assistance software to provide technical help across four continents Chalfont, UK. (February 12, 2008) – Brooke, the UK’s leading charity helping working horses, donkeys and mules in some of the world’s poorest countries, is using Citrix® GoToAssist® to provide cost-effective IT support to some of the outmost regions of Asia, […]


Citrix Online Develops New Remote Support Solution to Solve Unique Needs of Small Businesses

Users Offered Significant Voice in Final Development of Citrix GoToAssist Express SANTA BARBARA, CA (January 07, 2008) – Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), is in the final development of Citrix® GoToAssist® Express, a new, easy-to-use remote support solution purpose-built for small businesses and professionals who need to support their clients. […]


Tech Support Agents Team Up to Tackle Industry Challenges with Citrix GoToAssist

Remote Support Solution Turns Collaboration into Competitive Edge SANTA BARBARA, Calif. (September 25, 2007) – As technology adoption rates increase and new products penetrate the marketplace, the technical support industry is experiencing sky-rocketing demand while struggling to keep up with service challenges. John Ragsdale, vice president of research for the Service & Support Professionals Association […]


Citrix Online Announces GoToAssist 8.0

N/A (May 01, 2007) – It’s a radically simple approach to better remote tech support. And it’s a radically better experience. Today, Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), announced a newly enhanced version of Citrix® GoToAssist® that enables frontline technicians and their colleagues to invisibly collaborate as a team to resolve […]


GoToMyPC, GoToMeeting and GoToAssist Give Healthcare IT a Simpler, Better Approach for Securing Access to Medical Data and Expertise

Industry-leading Software-as-a-Service Simplifies the User Experience for Anytime, Anywhere Access and Collaboration on Electronic Medical Records SANTA BARBARA, CA (February 27, 2007) – Secure access to electronic medical records (EMRs) and expertise doesn’t need to be painfully complex, an intensive resource drain or require time-consuming end-user training and IT management. At the Healthcare Information and […]


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