GoToMyPC, GoToMeeting and GoToAssist Give Healthcare IT a Simpler, Better Approach for Securing Access to Medical Data and Expertise
Industry-leading Software-as-a-Service Simplifies the User Experience for Anytime, Anywhere Access and Collaboration on Electronic Medical Records
SANTA BARBARA, CA (February 27, 2007) – Secure access to electronic medical records (EMRs) and expertise doesn’t need to be painfully complex, an intensive resource drain or require time-consuming end-user training and IT management. At the Healthcare Information and Management Systems Society (HIMSS) conference in New Orleans, Citrix Online, a division of Citrix Systems, Inc. (Nasdaq:CTXS) will show how by demonstrating its ‘simpler is better(TM)’ approach to real-time access and collaboration solutions.
These software-as-a-service (SaaS) solutions, including Citrix® GoToMyPC® remote access, Citrix® GoToAssist(TM) remote support, Citrix® GoToMeeting® and Citrix® GoToWebinar(TM) Web Conferencing solutions, give healthcare IT professionals and manufacturers a simpler, more affordable way get instant online access to experts and systems they need to enhance the quality of healthcare and save lives — whether EMR systems, visual and auditory information, biotech devices, collaboration with specialists, or even remote technical support. While meeting the need for greater simplicity, these solutions from Citrix Online deliver top-level security that meets requirements for Healthcare Insurance Portability and Accountability Act (HIPAA) compliance.
Ventana Systems Saves Time and Money
Rapidly growing Ventana Systems, a leading global manufacturer of diagnostic equipment, switched from their VPN to Citrix’s GoToMyPC so software engineers could easily remotely access their entire PC desktops while on the road. “GoToMyPC saves us significant time and money, and is easy to use and scale for our widely distributed workforce in the field,” said Anthony King, VP and CIO of Ventana Medical Systems, Inc. “We know we can count on secure remote access and collaboration to be there when we need it — wherever we need it — with Citrix Online.” Ventana also used GoToAssist remote assistance to ensure the strongest level of security during installation and remote desktop management of one of Ventana’s newest products. This has enabled the manufacturer to accelerate implementations and enhance customer satisfaction.
First Insight Optimizes Business Growth
Healthcare solution providers are adopting GoToMeeting, GoToWebinar and GoToAssist to easily attract, train and support customers, partners and staff, and accelerate their business processes online. First Insight Corporation, which develops EMR and practice management software for the eye-care industry, uses Citrix Online software-as-a-service (SaaS) to optimize business growth and customer service. “GoToMeeting and GoToAssist have a dramatic effect on our success and growth by allowing us to communicate with distant customers and staff with ease, simplicity and security,” said Cyndi Athmanathan, project manager at First Insight Corporation.
Addressing the Need for Home Care
The trend toward more home-based care is another way that providers can leverage Citrix Online’s easy-to-scale SaaS to meet ever changing patient requirements from remote locations. Without the need for hardware or software installation, maintenance or training — just an Internet connection — caregivers can use Citrix Online solutions to efficiently and securely access and update patient records from the home setting or any Web-connected location. This avoids the need to visit the office to complete reports or gather records before a home visit.
“Making it easy to access information, anytime, anywhere, frees up time and resource for our customers,” said Mike Mansbach, VP of Corporate Marketing at Citrix Online. “Delivering a simpler, better user experience enables them to focus on their expertise and accomplish their most vital priorities.”
Source: Citrix