Latest Help Desk Software News

LogMeIn Wins 2009 CNET Webware 100 Award

Two consecutive wins in the “productivity” category Woburn, Mass (May 26, 2009) – LogMeIn today announced that its LogMeIn service received a 2009 Webware 100 award for productivity by Webware, a CNET site. The Web 2.0 user community cast more than 630,000 votes in an online voting poll which ultimately selected the winners. Finalists for […]

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Parature CEO and President to Present at the MIT Enterprise Forum of New York City

Duke Chung to Speak on â??Software as a Service (SaaS) 2.0â? Panel Vienna, VA (May 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Software as a Service (SaaS) 2.0’ panel at the MIT Enterprise Forum of New York […]

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Parature Webinar Explores the State of Enterprise Service and Support

Webinar Provides In-Depth Insight Into the Results of the â??2009 Service & Support Metrics Surveyâ?? Vienna, VA (May 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals in-depth industry insight and analysis into the results of the […]

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Parature Receives 2008 Communications Solutions Product of the Year Award

Parature Customer Serviceâ?¢ Software Recognized for Outstanding Innovation Vienna, VA (May 20, 2009) – – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation (TMC) has named Parature Customer Service(TM) software as a recipient of a 2008 Communications Solutions Product of the Year Award. Parature enables any organization to […]

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Parature Releases Free White Paper on the State of Enterprise Service and Support

White Paper Explores the Results of the â??2009 Service & Support Metrics Surveyâ?? Vienna, VA (May 20, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into what is really going on in today’s support centers. The […]

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