Latest Help Desk Software News

Parature Selected by AlwaysOn as a 2008 ‘AO Global 250’ Winner

Parature Customer Serviceâ?¢ Software Recognized as a Game Changing Player in the Global Technology Industries Vienna, VA (July 31, 2008) – Parature, a global leader in on-demand customer service software, announced today that it has been chosen by AlwaysOn as one of the AlwaysOn (AO) Global 250 winners. The AO Global 250 is a list […]

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Parature Webinar Explores Integrated Phone Support Channel for Improved Productivity

Establish a Direct Connection between Parature Customer Service Software and Angel.comâ??s Interactive Voice Response (IVR) Software Vienna, VA (July 28, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals insight into the advantages of integrating their Parature Customer […]

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Spiceworks Helps 400,000 Small Businesses Share the Wisdom of the Crowds to Manage Everything IT

New â??Crowdsourcingâ? Features Connect Users to IT Management Best Practices, Reports and Advice on Products and Services AUSTIN, Texas (July 23, 2008) – Today at the AlwaysOn & Stanford Technology Ventures Program (STVP) Summit at Stanford conference, Spiceworks(TM), Inc. announced the addition of new crowdsourcing features to the Spiceworks IT Desktop, the industry’s first free […]

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Spiceworks Selected by AlwaysOn as AO Global 250 Winner

Company Recognized for Helping 400,000 Small Businesses Collaborate to Manage IT AUSTIN, Texas (July 21, 2008) – Spiceworks(TM), Inc. today announced that it was chosen by AlwaysOn as one of the AO Global 250 Winners. Inclusion in the AO Global 250 signifies major developments in the creation of new business opportunities in the global technology […]

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Customers Vote Numara Software ‘Best in Class’ and ‘Best New Product’ for Help Desk Solution

Service Desk Solution Provider Wins ContactCenterWorld.com Award for Second Year in a Row Tampa, Fla. (July 17, 2008) – Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it has been voted ‘Best in Class’ for its help-desk solution by ContactCenterWorld.com members. ContactCenterWorld.com, a global support organization for […]

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