Latest Help Desk Software News
Vivantio will be fastest growing service desk software provider at Service Desk show this year
The announcement comes in advance of the companyâ??s participation at the Service Desk & IT Support Show, which takes place later this month (stand 551, National Hall, Olympia, 22-23 April). Following explosive growth over the last 12 months, Vivantio has seen the company build a significant client Europe, Australia and North America (April 08, 2008) […]
Moniker Online Services Selects Parature Customer Service(TM) Software
The Leading Provider of Domain Name Registration Selects the Leader in Customer Service Software Vienna, VA (March 31, 2008) – Parature, a global leader in on-demand customer service software, announced today that Moniker Online Services, LLC has selected Parature Customer Service(TM) software to manage the support needs of their 65,000 customers. Moniker is a leading […]
Parature Announces First Customer Advisory Council
Prominent Parature Customers Gather to Share Valuable Ideas on Next Generation Products and Services Vienna, VA (March 26, 2008) – Parature, a global leader in on-demand customer service software, announced today the formation of its 2008 Customer Advisory Council, a strategic group of esteemed Parature customers who will contribute to the enhancement and improvement of […]
Vivantio helps Hays Recruitment boost productivity and eliminate the paper trail in its customer service team
Vivantio, the leading UK service desk software provider, has helped recruitment group Hays plc to revolutionise its customer service team by transferring paper-based call reporting onto the Vivantio Service Desk solution. Europe, Australia and North America (March 20, 2008) – Vivantio, the leading UK service desk software provider, has helped recruitment group Hays plc to […]
Parature and KnowledgeBroker Announce Integration Partnership at the HDI 2008
The Global Leader in On-Demand Customer Service Software Partners with Worldwide Prepackaged Computer Support Content Provider Vienna, VA (March 10, 2008) – Parature, a global leader in on-demand customer service software, and KnowledgeBroker, Inc. (KBI), worldwide prepackaged computer support content provider, announced at the HDI Annual Conference and Expo 2008 that they have completed an […]