ManageEngine Voted Best Help Desk Solution

ManageEngine announced that its ITIL-ready service management solution was named the best Help Desk product by readers of the leading Windows Networking resource site.

The ManageEngine ServiceDesk Plus is the company’s newest suite of security management software solutions.

ManageEngine is a provider of cost effective enterprise IT management software and the only one making the 90-10 promise which provides 90 percent of the capabilities offered by the Big 4 at just 10 percent of the price.

ManageEngine products are designed to be easy to install, setup and use and offer extensive support, consultation, and training. 45,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively.

WindowsNetworking.com is a Microsoft Windows Networking site for resources. They are a leading Enterprise Networking site, attracting over 650,000 Network administrators and specialists a month.

The site maintains the latest Windows Networking services, articles and tutorials by leading Windows Networking experts, message boards, software listings and product reviews. WindowsNetworking.com is part of a group of sites run by TechGenix Ltd.

WindowsNetworking.com conducts polls monthly to discover which product is preferred by network administrators in a particular category of third party solutions for Enterprise Networking.

The Reader’s Choice Awards draw a huge response per category and are based entirely on the visitors’ votes. WindowsNetworking.com visitors can cast their votes for the current Readers’ Award poll in the site’s left-hand bar.

Umasankar Narayanasamy, product manager at ManageEngine, says they are very proud of their achievement and that ServiceDesk Plus has been a successful product. They are grateful to their community of customers and users who are responsible for that growth.

Narayanasamy says the award serves as additional motivation to continue their software innovation and improvement.