Numara® Software Named As Finalist in 2009 Stevie® Awards For Sales and Customer Service

Third Annual Awards Will be Presented on February 9th in Las Vegas

Tampa, Fla. (January 28, 2009) –

Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that the company was named a Finalist in the ‘Sales Process of the Year’ category in the third annual Stevie Awards for Sales & Customer Service. The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards. Over 500 entries from companies of all sizes and in virtually every industry were submitted to this year’s competition.

Already established as a global leader in the help desk and asset management market, in 2006 Numara Software acquired Unipress Software, adding the award winning FootPrints service desk management solution to their product line. With the addition of a new flagship product, the sales team at Numara Software recognized that implementing a more solution-focused selling approach would help its sales organization continue to grow and be more effective at engaging with customers.

With this approach, the Numara Software sales team is committed to learning about their prospects upfront, and tailoring presentations and demonstrations to meet the basic service desk needs of potential customers. This involves diving into each customer’s unique processes and procedures, assessing their legacy environment for integration issues, understanding their organizational environment and looking for non-IT business functions where Numara FootPrints may also be able to streamline operations. This unique approach allows prospects to fully understand the software’s features, such as the pay back timeframe, impact to end-users, organizational ramifications and how to further leverage the investment to support other parts of their business.

“We are honored that the Numara Software sales team has been selected as a finalist for this prestigious award,” said David Weiss, president and CEO of Numara Software. “During FY08, our sales team reached record breaking numbers and set a new company record for the largest implementations to happen in one quarter, while also securing the company’s largest contracts in history. This recognition is a testament of our sales team’s hard work, and pays homage to the great talent fueling our company.”

“Being named a Finalist in the Stevie Awards for Sales & Customer Service is an important achievement,” said Michael Gallagher, president of the Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of international recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition.”

Members of the Awards’ Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners this week from among the Finalists. Finalists were chosen by business professionals worldwide during preliminary judging.

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales.

About Numara Software
Serving over 50,000 customer sites worldwide, Numara Software is a global leader in providing practical software solutions for service management to IT professionals. From a single technician running a help desk to 1000 technicians managing a complex service desk, IT organizations of all sizes trust our award-winning solutions, featuring Numara Track-It! and Numara FootPrints, to track requests, automate workflows and support internal and external customers.

Unlike other complex, difficult-to-implement, and costly products, we offer robust, affordable and easy-to-use solutions that can be quickly deployed without disruption to your business. Our flexible solutions can be implemented right out of the box or configured to match your unique IT environment and business processes. They can also be leveraged to support non-IT operations, such as human resources and facilities, allowing you to optimize your investments in licensing, maintenance, training, and support.

We’re passionate about helping people successfully manage their IT environments. Find out how we can help you by visiting: www.numarasoftware.com.

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com. Sponsors of the third annual Stevie Awards for Sales & Customer Service include John Hancock Mutual Funds, Sales Partnerships, and ValueSelling Associates.

Company Contact:
Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com

Numara and the Numara logo are trademarks of Numara Software, Inc. Track-It! is a registered trademark of Numara Software, Inc.

Source: Numara

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