Parature Announces Reseller Partnership with UK Based Lestac Services
Lestac Services to Sell Parature Customer Service Software in the UK and Ireland
Vienna, VA (January 24, 2008) – Parature, a global leader in on-demand customer service software, announced today a reseller partnership agreement with Lestac Services Ltd to represent them in the UK and Ireland. Lestac will be a reseller of Parature software in that region and provide local support.
“As the global leader in on-demand customer support and help desk software, we are delighted to announce this partnership with Lestac,” stated Duke Chung, Parature CEO and President. “Parature is the fastest growing customer support and help desk software company in the United States and our UK expansion is a natural progression of our growth plans. We have lots of customers and strong demand for our products in the UK and this relationship will help us to expand our sales and service capabilities in Europe.”
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, online software provides the necessary technology to resolve issues quickly and reliably, increasing satisfaction ratings.
“We are delighted to be able to bring this award winning software to the British and Irish markets. Our experience in selling Web-based solutions and providing IT support for many years positions us perfectly in the market-place” commented Mark Furneaux, Lestac’s Sales Director. “It is exciting to represent Parature’s global brand and to further expand their outstanding reputation in Europe.”
Based in Newbury UK, Lestac has been provided IT support for small and medium sized businesses in the UK for 10 years. When Mark Furneaux joined last year, the company decided to expand into sales representation, leveraging his experience of managing and selling databases and Web solutions for many years. Parature will be the focus of Lestac’s activities in this area. For more information visit www.lestac.co.uk
Source: Parature