Parature CEO and President to Speak at Sierra Ventures CIO Summit

Duke Chung Presents Parature to Fortune 500 IT Executives

Vienna, VA (September 10, 2009) –

Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will present to the Sierra Ventures CIO Advisory Board at its fourth annual CIO Summit. The invite-only event is specifically designed for the 40+ person advisory board made up of IT executives from Fortune 500 companies across all major industries and throughout the US. The Advisory Board serves as a key element of Sierra’s IT investment strategy. This year’s event includes keynote speakers Joe Tucci – CEO/Chairman, EMC; Charles Phillips – President, Oracle; and Mark Templeton – CEO, Citrix, as well as 12 CEO presentations from Sierra’s portfolio, and panel discussions such as cloud computing and top IT spending trends. The event will be held at the Four Seasons Hotel Silicon Valley at East Palo Alto on Tuesday, September 15th in the Main Ballroom.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
About Parature

Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, Web-based Parature Customer Service(TM) software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support nearly 20 million end users. Parature is among Inc. Magazine’s Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia with offices in San Francisco and the U.K. For more information, visit or follow @parature on Twitter.
Media Contact

Dayna Tenorio
Parature, Inc.
+1-703-564-7758 x1170

Source: Parature

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