Parature Quality Assurance Manager to Speak at the Game Developers Conference

Parature Customer Serviceâ?¢ Software for Gaming Supports More than 50 Million Players the World Over

Vienna, VA (February 14, 2008) – Parature, a global leader in on-demand customer service software, announced today that Mark Barlet, Parature Quality Assurance Manager will be speaking at the Game Developers Conference (GDC) Wednesday, February 20th at 4:00pm and Thursday, February 21st at 9:00am and 4:00pm. GDC is the world’s largest professionals-only game industry event and is the essential forum for learning, inspiration, and networking for the creators of computer, console, handheld, mobile, and online games. It attracts over 16,000 attendees, and is the primary forum where programmers, artists, producers, game designers, audio professionals, business decision-makers and others involved in the development of interactive games gather to exchange ideas and shape the future of the industry. The event will be held at the Moscone Center in San Francisco, CA February 18-22, 2008.

In addition to being the QA Manager at Parature, whose software provides organizations the most complete online customer service experience to keep their growing gaming community loyal and coming back for more, Mark is the Editor-In-Chief for AbleGamers.com, the top community destination on the Web for gamers with disabilities.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

“Today’s top names in gaming use Parature for top-of-the-line service and support for their players,” stated Duke Chung, Parature CEO and President. “Parature understands the service expectations of the up and coming newest generation of players and enables organizations to provide the gaming experience their players expect. Parature provides the smartest, most efficient way for organizations to support their gamers.”

Source: Parature

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