Parature Wins 2009 WebAward from Web Marketing Association

Corporate Website Recognized for Outstanding Achievement in Web Development

Vienna, VA (September 18, 2009) –

Parature, a global leader in on-demand customer service software, announced today that the company has been honored by the Web Marketing Association (WMA) with ‘Standard of Excellence’ awards in the computer software and technology industry categories during its 13th annual WebAward Competition for website development. This premiere website award program received entries from more than 2,000 sites from 45 countries that were adjudicated in 96 industry categories during this year’s competition.

Parature’s corporate website was judged by an expert panel of members of the media, advertising executives, top website designers, content providers, and webmasters on seven different criteria, including design, copy writing, innovation, content, interactivity, navigation, and use of technology. Judges designated higher than industry average scores on all criteria for Parature’s website in the computer software category.

“We are honored to have our website recognized for ‘standard of excellence’ by the WMA,” stated Parature CEO and President, Duke Chung. “As innovators of Web-based customer service software that empowers organizations to create customized support sites for their users, we’re very experienced in what works in website design and content. Parature sets the standard for support teams worldwide by providing the smartest, most efficient way for organizations to support their customers, and as a recipient of the WebAward, in two industry categories, we also set the standard for how to effectively and creatively use the Web to educate our diverse target audience about our company, our software, and the customer service and support industry.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
About Parature

Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, Web-based Parature Customer Service(TM) software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support nearly 20 million end users. Parature is among Inc. Magazine’s Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia with offices in San Francisco and the U.K. For more information, visit or follow @parature on Twitter.
Media Contact

Dayna Tenorio
Parature, Inc.
+1-703-564-7758 x1170

Source: Parature