THIRD SKY Newest Reseller for FrontRange Solutions’ HEAT? and IT Service Management
Pleasanton, CA (February 02, 2005) – FrontRange Solutions, a global leader in IT Service Management, Voice Application, and CRM solutions for small to mid-sized enterprises (SME) and distributed enterprises, and THIRD SKY, Inc., a consulting firm with extensive expertise in ITIL and IT Service Management, today announced that THIRD SKY is the newest reseller and implementer of the FrontRange’s new IT Service Management modular solution and their award winning HEAT® products. THIRD SKY, with offices in Boston, San Francisco, and Toronto and with consultants throughout North America, brings years of experience helping mid-size and large organizations with IT strategy, re-engineering of processes, and designing and building systems that utilize the best practices of ITIL for IT Service Management.
With Third Sky, organizations have an immediate resource to help them maximize service to their users, to minimize downtime and to effectively plan, test and implement new systems, utilizing the FrontRange IT Service Management (ITSM) product family and the existing HEAT helpdesk product. Additionally, current customers of the FrontRange HEAT product now have a resource to implement those modules from IT Service Management that work with their current HEAT system..
“We have been very successful in the IT Service Management market, and are very excited about what FrontRange ITSM brings to this space,” says Joshua Sky Barrow, President and CEO of Third Sky. “FrontRange’s ITSM product is one of the more compelling ITSM solutions on the market and we are pleased to be in a position to offer it to our customers.”
“With partners that are the envy of industry, it’s gratifying to be working in concert with an internationally recognized company. Third Sky’s top-notch team, sharp business focus and successful track record makes it exciting to partner with them to further enhance our mutual success,” said Gary Brand, FrontRange senior director of channels for the Americas.
About THIRD SKY
Source: frontrange solutions