Is ManageEngine the Best Help Desk Software?

ManageEngine review will show that this software vendor offers cost effective network, systems, storage and security management solutions. They have recently announced that they will be releasing OpStor, a monitoring platform that supports a single console management of multiple devices and vendors such as fabric switches, storage arrays, VMware servers, tape libraries, hosts and HBAs. This is a great new product from ManageEngine that expands upon their comprehensive offerings, helping them cement their reputation as providing some of the best help desk software in the market.

What is the new OpStor by ManageEngine?

OpStor offers your company single web console monitoring devices from various vendors that work right out of the box. Some of these vendors include leading names such as Cisco, Brocade, HP, EMC, Dell, IBM, Hitachi, and more. This new product from ManageEngine offers a unified view of how storage management should work. OpStor will also generate topology maps that will represent the devices and hosts that are connected throughout your network; these maps will be generated automatically so that you never have to worry about any part slipping through the cracks. Another feature of the OpStor platform is that it will notify you if there is a SAN failure so that you will always know if something is not running as it should be. Pre-defined action scripts are another feature that ManageEngine will be offering with the new OpStor product. According to Hari Vaidyanathan, product manager for ManageEngine, storage resources play a critical part in making sure that your data is always available when you need it. ManageEngine delivers solutions that ensure that you will always be able to access your data with their products. Both physical and virtual information will always be stored and organized for ease of use and convenience.

Benefits of OpStor by ManageEngine

Another feature that ManageEngine has included in OpStor is the ability to monitor multi-vendor storage in a single location. This makes it easy to track all of your company information. Secondly, the automatic topology maps which were mentioned above will be created for you so that you can focus your energy on other tasks. Email notifications of SAN failure are probably one of the biggest benefits that the OpStor platfom delivers. This feature allows you to keep track of your company’s software system. Scheduled reports can be set up as often as necessary, as well. This helps you to manage your time more wisely, as well as the time of your employees.

ManageEngine Cost

The cost of the ManageEngine OpStor solution will start at $1,495 for a total of fifteen devices.These are available as downloads for Windows and Linux platforms. There are different packages and prices available as well to fit the needs of different businesses. Once you have purchased OpStor, you won’t have to worry about hidden costs that could sneak up on you at a later date.

Final Thoughts on ManageEngine

ManageEngine works by one statement and that is the 90-10 promise.They promise to deliver 90 percent of the capabilities that are offered by the other vendors at just 10 percent of the price. This is what has kept them as one of the best help desk software providers for so many years and why so many customers have come to love their products. Giving ManageEngine a try will definitely be worth your time.

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