BMC Software Service Desk’s New Tool

BMC Software has decided to use Hitachi to help upgrade its existing Service Desk Platform. Hitachi’s Password Manager is going to be used by BMC Software to provide improved security and improved password management.

This integration between Hitachi and BMC Software will streamline many problems associated with passwords and authentication and save companies a lot of time in addressing these simple problems. This frees up employees to work on other more complex issues and improve productivity. This new software will automatically deal with password related issues and direct related issues to a quick and simple resolution.

Hitachi Password Manager will provide companies major benefits in reducing IT Support costs while providing improved productivity. With features such as password resets, password synchronization, and more, employees and users will easily solve their own password related problems.

For more information regarding BMC Software and its newest integration, read the full article found here.

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