SharePoint Help Desk Solution Allows Small Town to Handle Help Desk Tasks More Efficiently

SharePoint has recently announced its deployment of its help desk solution for the Town of Oakville. Oakville decided upon Sharepoint’s help desk solution due to its affordability as well as the features that it can provide at the price. With the implementation of this new help desk solution, the Town of Oakville should be able to handle help desk requests and resolve help desk issues much more quickly.

The new help desk solution should provide better monitoring of help desk incidents as well as more flexibility in handling these incidents. This solution should allow Oakville to handle the many requests it has much more quickly and provide superior customer support for the many businesses in its town.

For a list of features SharePoint Help Desk offers, you can read the article found here.

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