Help Desk Software Reviews

YellowFish Software Review

YellowFish Software was founded in 2000 and has its headquarters in Westport, Connecticut (though, with tongue in cheek, the company claims to have a million year legacy, as well as responsibility for such technological developments as fire, the wheel, the telephone, and sliced bread).

Elsinore Technologies Review

Elsinore Technologies is an enterprise level issue management solutions provider. Its award-winning solutions, including IssueNet Intercept, help companies manage problems, customer support, and inter-departmental communication in addition to a number of other things. Elsinore's solutions are ideal for small, mid-size and enterprise companies.

GWI Review

GWI is a leading provider of Help Desk and Service Desk software solutions. GWI's main product is iSupport, which was designed to help IT desk professionals solve support issues. GWI assures users that their ROI will increase. Its products are feature-rich and will help companies with internal business management.

ActiveCampaign Review

ActiveCampaign is a web software provider that designed powerful help desk software, named SupportTrio. This help desk solution is sure to improve productivity and increase customer satisfaction. Support services will be expanded and customers will be able to answer their own questions through SupportTrio's knowledge base. ActiveCampaign continuously updates their products and resources making sure that users get the latest information and improvements. Best of all, ActiveCampaign's software is very affordable.

Kayako Review

Kayako is a web-based help desk provider based in Penjab, India, and with an office in Boise, Idaho in the United States. The company has over 30,000 customers worldwide, from small businesses to large enterprises, to government agencies. Kayako operates as an active participant in online networks. In fact, a growing community of developers and communities produces third-party additions for the Kayako help desk suite.

Cynergy Review

Cynergy Software LLC provides web based software solutions. Its affordable service desk solution helps companies cut response times in half and increase customer satisfaction by providing them with the best service possible. It provides a simple solution that pays for itself in no time. Solve troubleshooting and ticket issues with this help desk.

eGain Review

eGain is a software for e-service company that also provides a comprehensive help desk solution. eGain's help desk will improve companies' service levels for all inquiries, including ones by phone, email, or by web. eGain saves businesses costs and increases self-service options for customers, so that business employees can use their time better.

Parature Review

Parature has received several industry awards and has been noted on many company leader lists, including Inc. 5000's Fastest Growing Private Companies in America, Washington Business Journal's Best Places to Work for three consecutive years, Washingtonian Magazine's Great Places to Work, Software Magazine's Software 500, and the SmartCEO Future 50.

Innovative Cyber Solutions Review

H2desk is a part of Innovative Cyber Solutions, a leading supplier of help desk software solutions. Innovative Cyber Solutions' goal is to help companies enhance their performance, reduce operating costs and streamline support. Customers will be provided with a better user experience. The H2desk allows users to easily control and customize content within their help desk. It is a value-based application that will help companies focus on their core business.

ScriptLogic Review

ScriptLogic, a subsidiary of Quest Software, provides help desk software among a variety of desktop, server, and network management solutions for Microsoft Windows-based systems. The company has won several industry accolades; it has been included in the Inc. 500 list of fastest growing companies in the U.S. for three consecutive years and in the Deloitte Technology Fast 500 list for two consecutive years. ScriptLogic has over 28,000 customers worldwide of businesses and organizations of all sizes.

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