Latest Help Desk Software Blog
VisionWorld.com Announces release of its stable Help Desk Solution
VisionWorld.com has announced the release of its help desk solution, Vision version 1.0. This new help desk solution should provide a company with a number of features that help businesses better manage and track their company help desks. Many features such as Email Management, Issue Tracking, Knowledgebases, etc. should aid companies in provide superior support […]
Bomgar Remote Access Software Allows Remote Help Desk Support
Technology continues to become a lot more innovative and creative as software providers continue to try to provide the most effective and convenient solutions available. Bomgar’s remote access support software is an example of the innovation needed in today’s software market. In the high paced world we live in today, it has become necessary to […]
SharePoint Help Desk Solution Allows Small Town to Handle Help Desk Tasks More Efficiently
SharePoint has recently announced its deployment of its help desk solution for the Town of Oakville. Oakville decided upon Sharepoint’s help desk solution due to its affordability as well as the features that it can provide at the price. With the implementation of this new help desk solution, the Town of Oakville should be able […]
Help Desk Support Must be Available
In today’s high tech world, there is a potential for many technical problems to occur within a business. Easily solved problems can often cripple a business’ daily operations as production can suffer drastically due to simple problems. However, many problems can be fixed if help desks or service desks were in place. This is a […]
Service Desks show Improved Customer Inquiry Response
Recent surveys conducted by the SDI has shown that the ITSM industry has been effective in addressing any customer inquiries. ITIL standards have also been shown to increase as customer service levels continue to improve. The survey entailed a number of service desk managers across various industries to determine the performance and effectiveness of ITSM […]